FREQUENTLY ASKED QUESTIONS
Clear your doubts
How long will it take for my order to be shipped?
We work to process every order as quickly as possible.
For orders with a delivery address in mainland Portugal, the estimated shipping time is 6-8 business days.
Can I cancel or edit my order after placing it?
Once an order has been placed, it cannot be modified or cancelled. Please review your order carefully before completing your purchase to ensure all shipping information, items, and quantities are correct.
What forms of payment are accepted?
No nosso site podes optar por pagar as tuas encomendas através de um dos seguintes métodos: Cartão de crédito; PayPal; Apple Pay; Google Pay.
How can I qualify for free shipping?
For orders over €55, shipping is free.
How do I make a return?
You can return products within 14 days of delivery, provided they are unused and in their original condition.
Check our returns page.